Our ordering process
within 24 hours:
- Order is placed online by client
- Client receives email confirmation with payment details
- Client Receives SMS order breakdown
at Tue-Sun midnight
- Client’s proof of payment is verified with online account, if verified, order is processed for dispatch. If not, payment will be reverified the next day MIDNIGHT.
- Details of pickup/dispatch are sent through email reply from email@example.com
morning of dispatch:
- client receives text reminder about order
Please be advised that by ordering through our online page you therefore AGREE to the following:
Rush Orders – these need a minimum of 2 days lead time, you will not be able to pick the day here on our site, so you should pick the closest day, choose RUSH order for pickup, settle your bill and then REPLY to our SMS order breakdown which will be sent within the day with your preferred date.
Your email copy of the order: After ordering from our site, an email copy will be sent to you through this website and contains a copy of your order. However, we do not consider this email as the FINAL details of your order. THE FINAL DETAILS OF YOUR ORDER CAN BE FOUND THROUGH OUR SMS ORDER BREAKDOWN. For further details/changes/info/final details regarding your order, you may wait for our team’s SMS order breakdown and make changes there by replying to the SMS. We always refer to the SMS order breakdown details for the final details of your order and for the confirmation of its correctness, kindly respond when you receive it in order to complete the ordering process.
NOTE: Your order’s payment needs to be fully verified through email on or before the DUE DATE (to be sent by the SMS order breakdown).
Delivery Terms & Conditions
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Whole Pet Kitchen: Pet Deli & Bark-ery
The Philippines' 1st all natural pet treat and food company.
175 M Paterno Street Brgy Pasadena San Juan City Metro Manila Philippines
(028) 357 2753
Tue - Fri: 10am - 6pm
Sat: 10am - 6pm
Sun: 10am - 6pm